Jonny Wray
Head of Discovery Informatics
e-Therapeutics plc

Working with Vermont has been a pleasure.  They are easy people to deal with: honest and open and always keen to help.  Those qualities are also evident in their straightforward and reasonable pricing: for less than the cost of a part-time employee we get full-time access to a whole team of IT support experts.

This allows our internal employees to focus on specific business needs rather than IT infrastructure, and also gives us access to broader IT expertise we don’t necessarily have in-house. So, overall we now get more for our money, have a more reliable system and staff who are more able to focus on their ‘real jobs’ than we did when we managed our IT in-house. And when we’ve asked Vermont to do extra projects they’ve been clear up-front about the costs involved: no surprises or hidden extras.

We’re happy to recommend them.

Mike Williams
Software & IT Director
i2O Water

The Vermont team are very knowledgeable and extremely professional and from day one did a great job of bringing us on board as a customer of theirs. They are competitive in their pricing and were very flexible and understanding in our needs and requirements. Since we have become a customer of Vermont we have been looked after extremely well by both the commercial and technical teams. They do not hesitate to exceed my expectations in their turnaround time, especially if it is an urgent issue.

I can honestly say that my objective of having this aspect of my role handled by someone else to allow me to focus more on i2O’s core business has more than been met. Our internal users are happier now than before we hired Vermont and they feel safe in the knowledge that there is a whole team of people whom they can turn to if required, rather than one or two internal people - which would be a luxury we could not afford. All in all, I would recommend Vermont Systems to anyone looking for IT management and support.

Steve Jarvis
IT Committee Chairman
The Royal Philatelic Society London

The Royal Philatelic Society London have used Vermont Systems to manage their technology infrastructure for many years. We have always been very satisfied with their expertise and attitude to providing a service to our charitable organisation. They are always pragmatic in suggesting services that are cost-effective and suitable for our needs. They continually strive to provide a high level of customer satisfaction.

Paul Rollison
Senior Operations Manager
1 Community

1 Community provide a range of support services to the Eastleigh community. We moved to Vermont because of their reputation for service, proactive Management, and client commitment. Our IT now really helps us deliver improved services – it’s good to feel that we are in safe hands with people who genuinely care about us and our business.

Sonya Chowdhury
Chief Executive
Action For ME

We have outsourced our IT support to Vermont for a number of years and are very pleased with the quality and level of support we receive. Not only do we often receive quick resolution to issues that arise, the staff are very friendly and professional to work with. We have recently had a couple of more substantial issues which Vermont responded to in super-quick speed and were very proactive in making suggestions to enhance outcomes for us. As a company, they are proactive in their support and have a strong customer-focussed approach. I would not hesitate in recommending them to another organisation and very much appreciate their commitment to building an effective and efficient relationship with us.

Richard Palmer
Senior Planner
Murdoch Asset Management

Running an investment specialist IFA needs complex integration of numerous databases and systems.

Vermont stepped in at an early stage of our development and had the vision to see where we were heading, maximise our operational capacity within a tight budget and ready us for our expansion.

At all stages Vermont has remained in close communication, tackling any problems cheerfully and efficiently.

Sarah Kay
Office Manager
Turbo Service International

We've set ourselves ambitious plans for business expansion this year and are confident that Vermont will provide their support and guidance to help us achieve them – this is a long-term relationship offering long-term benefits all round.

Peter Stanley
General Manager
Aldingbourne Trust

The Aldingbourne Trust is a charity supporting adults with learning disabilities in West Sussex – we offer a range of day, residential and training opportunities. We have chosen Vermont to advise, install and look after our IT systems and provide front line help desk support for our 200 staff. Our business is about supporting people – we really appreciate Vermont’s knowledge and commitment to support our staff so they can get on with their jobs.

Dax Ward
Managing Director
St Cross Electronics

When I took over the business in a MBO in 2003, we maintained our own IT in house. Back then it was not a full time job. We executed really well against our business plan, and as we grew the business IT became more of a time-drain. We were also worried about our growing reliance on IT together with its increasing complexity.

So we conducted a business risk assessment. It showed that an IT failure could have a massive detrimental effect on the business. The in-house personnel that had been dealing with the IT requirements for the business did not have the expertise to be able to deal with a major failure, or to adequately protect us from cyber-crime threats.

We realised that if we didn’t address this, it would harm our business growth, and potentially leave us vulnerable to disaster. It was time to call the professionals.

We researched and interviewed potential local IT support companies and shortlisted 3 potential suppliers with Vermont coming out on top. Of course price was a factor in this decision, but it was also about responsiveness, attitude and expertise. Vermont met our requirements in each area.

Partnering with Vermont has allowed us to take the business to the next stage of our growth plans. Key staff have been able to get back to focusing on strategic tasks rather than having their time soaked up by IT problems.

Operationally, Vermont have ensured that we have a secure, reliable system that allows the business to run productively. They have installed new servers for us and helped guide our decision making for a new ERP system. Through all of this they have been easy and professional to deal with.

I would have no hesitation in recommending Vermont to other businesses. For me it is simple - Stress free IT support and more importantly a safe IT system.